Our team is always ready to assist you with all your queries. Please go through the list of our most frequently asked questions below to see if they have the information you’re looking for. If not, feel free to reach out to us. We are looking forward to helping you out!

What is Cali1850?

Cali1850 is a California lifestyle brand that offers a selection of high-quality, everyday clothing for those adventurous souls who love timeless fashion. Whether you’re looking for a versatile pair of work pants, cute lounge clothes, beach linen clothes, or everyday jeans, you can find them in our collection!

What makes Cali1850’s clothing different?

At Cali1850, we’re more than a fashion brand. For us, clothing is a celebration of nature, passion, and a form of self-expression. With this design principle in mind, we create classic silhouettes with premium, natural materials that will adorn you for many seasons to come.

How can I track the status of my order?

You’ll receive a confirmation email with tracking details once your order is dispatched. You can also track it by heading to the ‘My Orders’ section of your account.

How can I stay updated on new releases and promotions?

Signing up for our newsletter and following us on social media is the best way to stay in the loop and be among the first ones to know whenever we announce new collections, exclusive offers, and exciting promotions.

Visit our New Arrivals page for the latest new women’s fashion!

When will my order ship?

All orders typically ship within 1-2 business days. Please note that orders are not shipped on the weekends and holidays. Expedited orders will be shipped the same day if placed before 12pm PST. We do not offer Saturday delivery for expedited shipping. Cali1850 is not responsible for delays due to local disruption.

Visit our Shipping Page for more information.

What payment methods do you accept?

Cali1850 accepts the following payment methods:

Visa, Mastercard, American Express, Apple Pay, Google Pay and Paypal.

What is your return policy?

Returns within the U.S. are accepted if postmarked within 30 days of delivery. Full-priced items may be returned for a full refund to the original method of payment. Merchandise must be returned in its original condition, unwashed, and unworn with tags in place. Final Sale items cannot be returned or exchanged. International Orders are final sale—no returns or exchanges.

Visit our Returns Page for more information.

I returned my order. When will I receive my refund?

Once your return is delivered to our warehouse, we will process your return and issue you a refund. You will receive a confirmation email. Refunds may take several business days, depending on your credit card account.

What happens if I forget to enter a discount code at checkout?

Due to a system limitation, we cannot edit or add a discount code once the order has been placed. We suggest canceling the order and placing it again with the discount code applied. Please reach out to our customer service team about this at info@cali1850.com.

I have questions about sizing and fitting. How do I find this information?

We always want to make sure our customers receive the perfect fit. If you have any questions about sizing, please see our Size Guide for general information. If you still have specific questions about your fitting and measurement guidelines, please email our customer service team at info@cali1850.com

What if I need to exchange for a different size or color?

At this moment, we cannot accommodate direct exchanges. If you would like to exchange, please return your order and place a new one.

What if I receive a damaged item?

We hope this does not happen to your package—and it doesn't happen often—and we do apologize if you receive a damaged item. Please contact customer service once you receive the package, so we can help resolve this soon!